This kind of shit is something you only expect to see from SCAM websites. My PayPal showing that not only was I STILL charged and it was NOT cancelled, but that I was NOT refunded either: Me emailing customer support on Sept 1 after cancelling and realizing they didn't cancel it, along with them responding that 1) they cancelled it and 2) they will refund me: Major concerns have been raised about how safe Hotspot Shield is, and whether their no logging policy holds water. It has no blocks on P2P traffic, offers unlimited bandwidth, has a huge server portfolio, and includes good security features.
My dashboard after already manually cancelling (as you can see they took away the submenu): As we’ve seen, Hotspot Shield is definitely an option for torrenters. I had to file a PayPal claim to get my money back and funny enough after PayPal got involved they finally cancelled it but they only refunded me for 1 month.Īnd I know it's an outlandish claim to say they removed my option to cancel subscription manually but I have photographic proof of all of this if anyone doubts me. So I tried to cancel again and they removed my option to cancel as laid out in the FAQ (which is even sketchier, why tf would you do that?) so I had to email customer support.Ĭustomer support sends an email saying they have cancelled the membership AND they will issue me a refund.ġ month later I not only do I STILL get charged but they lied about cancelling it AND about giving me a refund. Secondly, I cancelled my subscription but they continued to charge me. First of all they were exposed for selling your data which is very sketchy and goes against VPN principles.
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